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A Guide to Wastewater Success: People, Products, and Programs

Working in the wastewater treatment industry comes with its challenges. Your customers may face problems like sludge buildup, odors, hydrogen sulfide (H2S) production, and fats, oils, and grease (FOG) accumulation. As their supplier, you need a solution you can count on to help them succeed. That’s where we come in with our innovative, research-based, and hands-on platform: Biotifx®.

Our Biotifx® platform includes access to our wastewater treatment product line, expert-led training to drive application success in the field, and continual support from our team members throughout the sales process. We break these benefits into three main categories: People, Products, and Programs. Read on to learn more about each of these three pillars and how MDG’s Biotifx® platform can help you bring successful Bacillus-based solutions to your customers working in wastewater treatment.


When you partner with MDG, you can trust that we are dedicated to helping you achieve your goals in the marketplace. From training and field support to assistance with administrative tasks like product line development and private labeling, we walk with you on your wastewater bioaugmentation journey to show you just how successful you can be.

We know how important it is to talk to real people to solve your problems, so skilled, passionate team members are always ready to support you. We help take the guesswork out of wastewater treatment, contributing to greater application success that can lead to more customer loyalty and higher sales rates for your business.


Real Science is our passion, and Bacillus is our specialty, so our microbiologists and production experts work hard to create and package microbial formulations that make sense for a variety of treatment situations. With our Biotifx® product line, you have access to some of the highest-quality wastewater bioaugmentation products in the industry. Using Biotifx® is also a great way to add value to your sales catalog, since our products consistently perform well across applications.


When you partner with us and gain access to the Biotifx® platform, you receive hands-on, expert training through our two main educational programs:

  • Confidence and Competence® (C2): Our C2 program is our start-up training, and it is designed to equip our distribution partners with the confidence and competence to be effective and efficient in the field. In both classroom and in-field settings, you’ll learn about bioaugmentation basics, wastewater processes, our product line, and the ROI potential of using bioaugmentation to treat wastewater across multiple applications.
  • BlackBox® Knowledge: In this continual education program, we share our research and in-field findings to provide our partners with the most up-to-date tools and knowledge. When you become part of our BlackBox® program, you receive private access to a website that houses exclusive content like updated program tools, case studies, technical bulletins and whitepapers, training presentations, and much more.

Both C2 and BlackBox® are built on a simple, repeatable process and contain application-based, modular training. These programs are designed to increase your speed-to-sale cycle, sales success rate, and ability to demonstrate ROI to your customers. As your partner, we help you get ready to sell and create a meaningful selling volume once you’re out in the marketplace.

Our Promises

  • Our Products are backed by Real Science and expert research in microbial wastewater treatment solutions.
  • Our Programs are a Trusted Process that supports our distribution partners as they learn and grow in the industry.
  • Our People drive our Proven Success, doing whatever it takes to help our partners prosper in the marketplace.

The wastewater treatment industry may be challenging, but with a trusted partner like us, you have powerful solutions at your fingertips to help both you and your customers achieve success.

Want to find out how MDG can help you support your customers with Biotifx®? Contact our wastewater treatment division today to start on your path toward effective microbial solutions!

MDG is the Bacillus solution that helps you scale and streamline without sacrificing product effectiveness.

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