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    [post_content] => When selling microbial products and programs, you’ll inevitably encounter a customer that says, “I’ve tried something like that before and it didn’t work”. This kind of experience often links back to one of four common mistakes that were made prior to or during treatment.

In this guide, we’ll go over these mistakes and how you as a distributor can avoid making them by choosing a microbial solution and partner that gives you the tools you need to make confident and accurate recommendations.


 


PREVENTION: Biotifx® gives you opportunity-specific Application Guides that show you how to apply the product step-by-step. Additionally, Biotifx® gives you a System Survey Tool and Dosing Calculator that make it extremely easy to avoid incorrect application.

 

 


PREVENTION: With the Biotifx® Survey Form and ROI Calculators, you can calculate an accurate value assessment for each of your customers. The program also comes with Proposal Templates that help you highlight obtainable results with real value to your customers.

 

 


PREVENTION: Our Biotifix® Qualification Guide and step-by-step System Survey make it easy for you to find the right high-value opportunities for your customers.

 

 


PREVENTION: Correctly measuring and documenting success is key to customer confidence. Biotifx® comes with Treatment Reporting and ROI calculating tools so you’ll know how to measure and report jaw-dropping results that you can showcase in case studies for future opportunities. Also, learn by doing with our Technical Support team! They’re always available to come on-site to take measurements with you and your customers.

 

 

Bring your customers a premium microbial solution that ALSO comes with the right tools and people. The MDG technical support team is second to none. Note that we only sell to distributors, never to end users. For more information about our Biotifx® program, contact us and one of our wastewater experts will be in touch.

 
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“As a leader in custom fermentation, our process allows you to go from inception to market in 90-­120 days.”
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News

Wastewater Treatment Mistakes You’ll Never Make Again

  • MDG
  • August 18, 2020
When selling microbial products and programs, you’ll inevitably encounter a customer that says, “I’ve tried something like that before and it didn’t work”. This kind of experience often links back to one of four common mistakes that were made prior to or during treatment. In this guide, we’ll go over these mistakes and how you as a distributor can avoid making them by choosing a microbial solution and partner that gives you the
-READ MORE-

Under the Microscope, MDG’s Safety Coordinator: JENNIFER PEZALL

  • MDG
  • August 4, 2020
MDG’s Lead Safety Coordinator, she protects the team from the unexpected. From raising awareness around key workplace accidents to researching the latest PPE, we all feel safer with Jennifer around! What drew you to Microbial Discovery Group? The company’s core mission to Feed, Clean and Save the world is what initially caught my interest. Once I walked through the doors, the tight-knit family feel and the desire from upper
-READ MORE-

SporActiv® New Water-Soluble Film: Makes Treatment Easy and Safe

  • MDG
As more and more people are working remotely, their sewage and septic systems are being put to the test. We’ve written recent articles highlighting the potential for backups and the various items that shouldn't be making their ways into your septic tank. Good news, we’ve also touched on the strength of biological treatments. MDG manufactures pre-measured and easy-to-use septic tank pouches that work hard well after application to continue
-READ MORE-

Are you over-preserving?

  • MDG
  • June 24, 2020
Many of us know what happens when you mistakenly under-preserve a biological product: the bottles start to bulge or suck-in (the latter can also be caused by fragrance issues), fungal growth starts to appear or it starts to have an unpleasant odor. But do you know what signs to look for if your product is over-preserved? There is usually one noticeable sign of an over-preserved product: the customers who were consistently using your product
-READ MORE-

Bacillus Resilience to Oxidizers

  • MDG
  • June 18, 2020
For many of us, our day-to-day lives have changed quite a bit since the start of the coronavirus pandemic. We learned how to work from home, physically distance, use Zoom, cook homemade meals and use lots and lots of sanitizers and disinfectants. With the increased usage of these powerful cleaning supplies and washing them down drains, wastewater facilities are challenged with keeping their system’s natural ecology in balance. In our
-READ MORE-

Processing Probiotic Cultures

  • MDG
  • June 16, 2020
At MDG, we make Bacillus cultures and products for a range of industries, including food. When it comes to serving our customers in this industry, specifically those manufacturing probiotics for human gut health, they often ask how we keep their cultures separate from those in the other markets that we serve. To keep food ingredients safe from cross-contamination, we leverage a dedicated room and equipment for food ingredients and process
-READ MORE-

A Closer Look at X

  • MDG
  • June 8, 2020
X marks the spot…of some purchasing confusion. A common misconception when comparing the pricing of three different 10X concentrate products is that the “X” in the product name represents the microbial concentration. The X actually represents the level of preservation – i.e. the level of dilution required to make a 1X product. To ensure you choose the optimal product for your business and compare "apples to apples", read on to learn
-READ MORE-

Pandemic Recovery and Beyond

  • MDG
  • June 1, 2020
If you’ve tried to buy any hand sanitizer lately, you’ll know how difficult it is to find, let alone at a normal price! While the increased usage of sanitizers and disinfectants may be helping to protect us against the spread of germs, it has had a negative effect on the microflora balance in wastewater treatment lagoons. It’s also inspired some companies to market their bioaugmentation products as new solutions to this problem when
-READ MORE-

Clearing Up Fats, Oils & Grease

  • MDG
Fats, oils, and grease (FOG) that originate from restaurants, residential homes, and food processing facilities are commonly discharged into sewer systems. Picture things like vegetable oil and solid fats, such as lard. They eventually accumulate and can cause blockages in drainage systems, grease traps, and lift stations. Luckily for us (and our customers), FOG and other solids can be effectively broken down, digested and removed with the
-READ MORE-

Top 5 Tips to Prevent Back-Ups

  • MDG
  • May 14, 2020
With the current COVID-19 environment, septic tank back-ups may be more concerning than ever before. Septic service companies are in high-demand, more people are home adding materials to the systems limited capacity, and high amounts of disinfectants are being used, all of which are putting home septic systems to the test. Thankfully, there are many proactive measures you can take to prevent an untimely back-up. Here are the top 5 tips to
-READ MORE-
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