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    [post_content] => As part of our wastewater technical service team, Andrea Petersen provides the in-field service and hands-on support our distribution partners need to bring the latest bioaugmentation solutions to their customers. We're lucky to have her passion for education and success!

Andrea Petersen

What drew you to Microbial Discovery Group (MDG)?

The biological sciences have always been an area I was interested in pursuing. When I took my first microbiology class in college, I fell in love and knew this was the field for me! When it came time to find a job and I found the listing for a Technical Field Representative at Microbial Discovery Group, I thought to myself, “Andrea, this is it. You’ve found a job that 100% suits YOU!” I applied immediately and the rest is history!  

What does your typical day look like?

There are two parts to my job; working in the office and traveling to wastewater treatment facilities to meet with our distribution partners (DPs). While in the office, my days involve creating educational presentations, application tools, and newsletter content. This content covers a variety of topics and scenarios to ensure our customers have what they need in order to be successful. Additionally, I follow-up with our partners and write proposals, service reports, treatment reports, and case studies. While in the field, I am in teaching mode. I meet with our DPs and assist them with site visits to wastewater facilities. I act as a resource to help answer questions, take and document measurements, calculate the correct dosing recommendations, and eventually draft treatment proposals and reports. My main goal is to develop confidence within our DPs to make sure they have whatever support they need to be successful.  

What are you working on right now?

Currently, I am drafting a presentation and case study summarizing a recent successful treatment. I also just recently returned from an in-field visit with one of our DPs. We visited a municipal collection system that was experiencing high hydrogen sulfide (H2S) concentrations and was getting odor complaints from the local citizens. On our visit, we surveyed the system and formulated a treatment plan to dose upstream of the effected collection pit.  

What is the most inspiring or exciting part of your job?

Working with my team and getting to travel and educate our customers is the most exciting part about my job! I love that I can be a part of our DPs learning journey. It is both fun and incredibly fulfilling.  

What is your favorite aspect about working at MDG?

I love the support MDG is willing to give to help you align your goals and passion. They don’t just ‘talk the talk’, but actually help me reach my goals. For example, shortly after stepping into this role, I was presented with several teaching opportunities through in-field and remote presentations. My supervisors listen to me and are working hard to keep me on track of my goals while helping to fulfill my passion.  

What do you like to do when you’re not at the office?

When not at work, I like to take hikes with my trusty boxer lab hound mix, participate in boot camp workout classes, perform with a Slovak ethnic dance group, relax while doing aerial yoga, read (a lot), and spend time with friends and family.  

Professional goal for the next 5 years?

I see myself becoming an expert in wastewater bioaugmentation! I’d also like to become exceptional at creating and presenting educational material to a variety of audiences.  

Let’s talk about our Technical Support and the unique value it brings our wastewater customers….

The value we bring our customers stems from the passion each member of our team brings to the table. When passion is involved, fear is diminished, expertise develops and thrives, money is made, successes are continuous, relationships are built, and confidence is driven upwards for all parties. We won’t rest until our customers are successful! [post_title] => Under the Microscope: Andrea Petersen, Technical Support Specialist [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => under-the-microscope-andrea-petersen [to_ping] => [pinged] => [post_modified] => 2020-02-17 18:07:14 [post_modified_gmt] => 2020-02-17 23:07:14 [post_content_filtered] => [post_parent] => 0 [guid] => http://splendid-window.flywheelsites.com/?p=5228 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw )
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News

Under the Microscope: Andrea Petersen, Technical Support Specialist

  • MDG
As part of our wastewater technical service team, Andrea Petersen provides the in-field service and hands-on support our distribution partners need to bring the latest bioaugmentation solutions to their customers. We're lucky to have her passion for education and success! What drew you to Microbial Discovery Group (MDG)? The biological sciences have always been an area I was interested in pursuing. When I took my first microbiology class
-READ MORE-

Microbial Discovery Group Appoints New Southern Midwest Industrial and Institutional Account Manager

  • MDG
  • January 20, 2020
To meet the needs of growing market demand, Microbial Discovery Group expands their Industrial and Institutional team.  Microbial Discovery Group LLC (MDG) is pleased to announce the hiring of Darrell Taylor as Southern Midwest Region Industrial and Institutional (I&I) Account Manager. Darrell will focus on servicing MDG’s partners with strategic attention to the SporActiv™ product line. Darrell brings over 30 years of sales
-READ MORE-

Microbial Discovery Group Announces Updated Brand

  • MDG
Microbial Discovery Group LLC (MDG), a leading R&D driven product development and Bacillus fermentation company, announced that as of January 2020 the brand will be refreshed with a new logo and color scheme. MDG wanted to share the rationale behind the updates and what they represent for their brand and customers. “Having experienced significant growth over the past few years and expansion into new markets, it was time to bring
-READ MORE-

MDG Employees Celebrate Cereal Drive Donations

  • MDG
As part of our Feed Clean Save vision, our team holds an annual cereal drive to benefit one of our favorite local charities: Hunger Task Force. This year, we went even bigger and upped our donation goal to 600 boxes. Sparked by some healthy competition, our team was able to exceed this goal and collected a total of 719 boxes of cereal for the Hunger Task Force Holiday Food Drive. To celebrate our success, we pied some brave MDG team
-READ MORE-

Friendly Contest Sparks MDG’s Largest Cereal Donation to Date

  • MDG
Our big “why” at Microbial Discovery Group is to Feed, Clean and Save the World. As our products work to do this daily, our employees also find great value in supporting local companies whose efforts work to do the same. For the past five years, MDG has participated in The Hunger Task Force (HTF) Holiday Food Drive. This drive supplies over 1500 families with holiday food bins. What is MDG’s part in the bins?... CEREAL! We’re excited
-READ MORE-

Fats, Oils and Grease in Commercial Kitchens

  • MDG
Save Your Customers Business with Bioaugmentation Fats, Oils and Grease (FOG) in the food service industry are inevitable. However, helping your customers to be proactive vs. reactive can be the difference between a thriving business or no business at all. Between health code violations from drain back-ups, emergency pump-out downtime, and poor customer satisfaction ratings, it’s essential to provide your customers with an effective and
-READ MORE-

Under the Microscope: Ben Clark, QC Microbiologist

  • MDG
  • December 17, 2019
Thanks to hard-working individuals like Ben Clark, MDG recently completed our HACCP recertification audit for food and feed Bacillus cultures! We’re lucky to have a team that works hard at maintaining such a solid foundation for our everyday operations.
-READ MORE-

Under the Microscope: Luke Mickelson, Western Account Manager

  • MDG
With two decades of experience in water and wastewater treatment, Luke Mickelson brings his positive energy and industry knowledge when serving his Biotifx® customers. We’re so proud to have such a force on our team! 1. What drew you to Microbial Discovery Group (MDG)? I believed that there was a better way to handle common wastewater problems. MDG is unique when it comes to offering a solution and I knew back then that I wanted to
-READ MORE-

Under the Microscope: Kaley Pederson, Research Microbiologist

  • MDG
Kaley Pederson came to MDG as a recent college graduate. Her fresh talent and hard work ethic have made her an excellent addition to the research team! 1. What drew you to Microbial Discovery Group? I was initially drawn in by the variety of things that are done here! Before I joined the team, I did some research and found it interesting to see how far the work spans into so many different applications. As a recent graduate, I was
-READ MORE-
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