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Microbial Discovery Group is a Bacillus fermentation company focused on the commercialization of microbials for wastewater, bioremediation, aquaculture, consumer and institutional markets while additionally partnering with customers to fulfill their custom fermentation needs. MDG refines and delivers products and ideas by applying Real Science to a Trusted Process, yielding  Proven Success.
Summary/Purpose of Position:
The primary purpose of this position is to serve as the front desk Receptionist at Microbial Discovery Group, LLC. You will be our “Director of first impressions” and provide exceptional customer service to both internal and external customers.
Primary Job Responsibilities:

 	
Manages main phone line and fields calls accordingly using a multi-line phone system
 	
Responsible for maintaining call tree to ensure calls are always answered
 	
Greets and directs visitors while ensuring our guests follow our GMP practices
 	
Provide internal customer support services. This includes, but is not limited to:
 	
scheduling conference rooms, filing, making photocopies, scanning and faxing documents, meeting setting / tear down, etc.
 	
Order office supplies for all facilities
 	
Create and manage monthly internal employee newsletter
 	
Opens, sorts, and distributes mail
 	
Small parcel shipping (UPS, FedEx, DHL, Bonded, etc.)
 	
Other administrative type duties of increasing responsibility assisting multiple departments, as growth occurs

Non-Technical Skills and Abilities:

 	
Excellent Attendance
 	
A welcome willingness to adapt to changing priorities tasks as they shift
 	
Excellent time management skills
 	
Keep corporate information confidential by adhering to the terms of the employee non-disclosure agreement
 	
Ability to handle a fast-paced and high-pressured environment with a positive attitude and strong professionalism
 	
Excellent verbal and written communication skills and the ability to make decisions independently
 	
Impeccable ability to solve common problems and provide immediate solutions

Relevant Job Experience:

 	
Expert level knowledge of navigating physical and online phone systems
 	
Proficient computer skills
 	
Working knowledge of relevant software programs

Licenses / Certifications:

 	
Notary Public preferred, but not required

Culture Index Survey
To apply for a position, please click the "apply" button below and follow instructions to apply through Indeed. After submitting your application, follow the "Fill Out Survey" link below to apply directly to our website application process. This will also include taking the culture index survey. The culture index survey helps with the process of finding great people. Those who do not complete the culture index will not be considered. Thank you for your consideration.



 	
Facility Tour
 	
Employee Profile

     
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• Why MDG
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